myUmberto - Forum

Umberto LCA+ => General => Topic started by: LauraBlödorn on March 07, 2018, 16:42

Title: Update to the new LCA Software Generation – Umberto LCA+
Post by: LauraBlödorn on March 07, 2018, 16:42
We have recently launched the new Umberto+ Generation!

Umberto maintenance and support service customers will get the update to the new Umberto+ version free of charge. We recommend Umberto NXT LCA customers to update to the new version called Umberto LCA+. All the familiar functions from Umberto NXT LCA will still be available, you will even benefit from the following new features:


To find a more detailed overview of the new functions and technical novelties, please have a look at the Release Notes (http://update.ifu.com/update/changelog?version=10.0.3.132&product=UmbertoLCAPlus).

Since this is a new version of the software, you will not receive a regular update notification in Umberto NXT. Therefore you have to download the new version (http://update.ifu.com/download/umbertolcaplus/setup-umberto-lca-plus.exe) here and continue with the installation as usual. Have fun with all the new features!

When installing the new version, please note the instruction notes (https://www.ifu.com/fileadmin/user_upload/Mailings/Updateinformation/Installation_instructions_Umberto_LCA__Update.pdf) which we have summarized for you in a pdf file. Please read them carefully. If you have any questions, please feel free to comment below this post or contact the Umberto support team at support@umberto.de.

You are an Umberto customer without an Umberto maintenance and support service, and you are interested in the new Umberto LCA+ version? Then please contact sales@umberto.de.
Title: Re: Update to the new LCA Software Generation – Umberto LCA+
Post by: vdiazr on September 19, 2018, 20:26
Dear Laura, have a good day.

I've been having issues to enter Umberto and I was hoping you, or any of the Umberto forum fellows could help me with some guidance.

The issue is the following.

As I try to authenticate my license to launch Umberto NXT LCA, a pop opens with the warning "The license key has exceeded its expiry date", after I accept this warning and close the authentication window, another pop up opens with the message "This version of Umberto NXT LCA has expired. Please contact ifu Hamburg at info@umberto.de.

I sent a mail to this adress and to support almost a week ago and they have not replied yet. I'm in a serious hurry to finish some models I have pending.

Now, I wonder if this issues answer to a version issue, and I should update my Umberto in order to regain access to it.

Beforehand thank you for your help.

Kind regards,

Vanesa